check out carlos’s post about enterprise rent-a-car.
terrible customer service…and terrible marketing p.r., ’cause they didn’t know the dude they were hassling the blog master…the guy who has like 4000 views on his blog a day…
every customer counts, baby.
i went out of town for the weekend by way of airplane(s), and i had a stop-over in st. louis. for anyone who’s never flown through stl before, it’s the only airport i’ve ever passed through where i had to leave the secure area and enter another terminal through another security checkpoint (other than [...]